OTM | Quality and Mission - OTM

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Quality & Mission

Quality, technical competence and service are the main parameters to compete on the market and are also the fundamental elements of the OTM's business strategy



OUR MISSION
"The maximum satisfaction of the customers
regards his expectations and explicit and implicit requirements,
got thanks to the high quality of products and the services offered "


The means chosen to pursue this aim is the realization of the Quality System corresponding to the requirements of UNI EN ISO 9001:2008, norm, with the purpose of pursuing the continuous improvement of products and service.




OUR OBJECTIVES - The fundamental principles

  • Continuous and constant improvement, creating and marketing high quality products, updating them as technology develops and compliance with all applicable standards.


  • Maximum attention and consideration of the client, operating and focusing our attention on satisfying requests and interpreting needs until they can be turned into products and services that increasingly respond to client expectations.


  • Research to achieve maximum quality. There is a personal responsibility and commitment for everyone; and the precise duty of each department manager and every collaborator to work towards achieving full compliance with all quality system procedures and the full achievement of objectives.

Certifications






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