PRICES / SHIPMENTS
Prices are for goods delivered EX WORKS.

PRICE LIST
Into force shall be deemed always the last price list issued to cancel the previous.

ARTICLES CODE
Customers must always mention OTM articles code on their orders.
Where necessary, the correspondence between client code and code OTM
will be shown on delivery notes and invoices.

MINIMUM STANDARD / PACK
Order quantity must meet the minimum lot size or multiples thereof.
All OTM products are packed in standard packaging, included in the price.

OFFERS
Offers are valid 60 days, unless otherwise indicated.

ORDERS
Orders must be received by mail, fax or email.
Other methods of transmission can be evaluated.
Minimum value for order acceptance: € 150,00 for Italy and € 200,00 for abroad.
For lower values, an additional amount of € 15,00 will be invoiced.

PAYMENT
Payment of the first order IN ADVANCE, payment of subsequent orders to be agreed.
Delayed or missed payments by the customer authorize OTM to suspend or cancel existing orders and to review any current trade agreements.

ALLOWANCES
As OTM endeavors to deliver the quantities ordered by the customer, small deviations are the norm and claims on the same will be accepted only if more than ± 2%.

LEAD-TIME
It is valid the lead-time as indicated on order confirmations, even if delays or(in exceptional cases) non-deliveries are possible for reasons or mistakes beyond OTM control.
As a guide the delivery terms are:
GOODS IN STOCK -> 10 working days on acceptance of order
UNAVAILABLE GOODS TO BE PREPARED -> to agree.

CUSTOMER'S REQUIREMENTS
Terms of purchase, packaging specifications, quality requirements and other documentation of the customer, will not be considered for the reasons already listed.

SPECIAL DOCUMENTS
Statements, certifications, database entries and other documentation will be provided only if expressly accepted in writing on order confirmation.

COMPLAINTS
Complaints are not accepted more than 30 days after receipt of the goods.
If the claim is considered accepted and the customer so wishes, we will proceed to the replacement of the goods or to the issue of a credit note.

SALES RETURNS
Any returned goods must be agreed in advance with our sales office.

RESPONSIBILITY
OTM will not recognize compensation and/or penalty of any kind, either for
delayed/missing deliveries or both direct and indirect damages, or consequences of any kind whatsoever arising from use of its articles. In particular tests and controls to assess suitability of the use of the delivered samples and goods are on customer's own full responsability.

DISPUTES
For any dispute the jurisdiction will be in Monza.


Copyright © OTM srl - 20886 Aicurzio ( MB ) - ITALY. Tutti i diritti riservati.